We had our solar panels fitted at the end of June. Sine then, despite six or seven emails to the FIT Team, all of which generate an automated response promising a reply within five working days, I have heard nothing. So much of the wonderful sunshine of the past few weeks is going to waste or certainly not going to my bank account.
So almost two weeks ago I registered a complaint with OVO which resulted in me being informed of….guess what? You guessed it, they’ll aim to reply within five working days!!! Still heard nothing from them Absolutely shocking service from a company we have been with for a few years now and previously rated very highly
I would be soooo grateful to hear if anyone else is being ignored in the same way?
Best answer by Tim_OVOView original