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Why is my gas smart meter making a throbbing humming noise?

  • 20 January 2019
  • 5 replies
  • 1502 views

Hi,

we recently reported a noisy gas meter that was making a throb. OVO were fantastic and agreed that although not dangerous it would be very annoying and sent an engineer to fit a new one along with a new smart meter.

For a few days we had blissful silence.... but then yesterday the throbbing returned.

it is now even more regular (albeit not quite as noisy) and driving me insane!

we have had work done and it is now secured to a stud wall and I’m wondering if this is not helping?!

Please tell me this isn’t a normal sound on a meter and that something can be done.... I can’t tune out from the throb throb throbbing....... 😩

Thanks
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Best answer by oligun93 30 January 2019, 21:01

Hi WattsEI,

You should get back in touch with Ovo Energy to make them aware of this, sometimes the regulator that connects the street pipe and your meter together can cause erroneous sounds. It may be you were unlucky and the new meter that was installed was already faulty, its rare but it could happen. Emailing in a video of this well help and speed up the process of getting this resolved. Its worth mentioning that your meter is on a stud wall, I cant imagine that is the issue but the more information they have the quicker and easier they can resolve this.

Email them here: hello@ovoenergy.com
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5 replies

Hi WattsEI,

You should get back in touch with Ovo Energy to make them aware of this, sometimes the regulator that connects the street pipe and your meter together can cause erroneous sounds. It may be you were unlucky and the new meter that was installed was already faulty, its rare but it could happen. Emailing in a video of this well help and speed up the process of getting this resolved. Its worth mentioning that your meter is on a stud wall, I cant imagine that is the issue but the more information they have the quicker and easier they can resolve this.

Email them here: hello@ovoenergy.com
Hi all,
We had our gas smart meter fitted on Thursday and all was fine until this afternoon when it suddenly started making a constant "ticking/clicking" sound. The best description I can give is if you turn a bike upside down and spin the back wheel.
A while ago it was also making a low frequency tone sound but that seems to have stopped.
The noise is constant whether gas is on or not and I can't see anything obvious when I look at the meter.
Really not sure how to procede so any advice would be really welcome.
Cheers
Please close. Culprit found 😳
Userlevel 4
Badge +1
@solidangel

Do tell.., what was it? Surely the installation engineer didn't leave his watch in your meter cupboard, did he?
Perhaps it was something innocent like a drip from an over flow/leaky guttering?
Thank you @oligun93

I have got back in touch with them to get some advice.... will see what they say!

kind of wish I’d had it moved outside when I had the chance now!

Hopefully i I can get it resolved

thanks for what responses.

Inteigued by yours @solidangel

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