I have a digital economy 7 meter I had to give my old supplier 3 readings, I press a red button and I get the 1st, press it again I get the second press it again I get the third which is the total of readings one and two however it doesn’t say what readings one and two are and which one is the economy 7 reading and I can’t find anywhere on ovo where to enter them
Best answer by Tim_OVO
We should know that your meter has more then one rate (economy 7 or economy 10 probably), and give you the option to submit the peak and off peak readings separately via My OVO. We won't need the reading that is the total of both the off peak and peak registers.
If it's just letting you submit the one reading, it's likely that your meter isn't labelled as a two-rate meter on the national database, and you're on a single rate tariff as a result. Send us a message via Facebook, Twitter or email (firstname.lastname@example.org) so we can check this.