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Meter is economy 7 with 3 sets of readings - how do I give a reading via My OVO?

  • 14 December 2017
  • 7 replies
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I have a digital economy 7 meter I had to give my old supplier 3 readings, I press a red button and I get the 1st, press it again I get the second press it again I get the third which is the total of readings one and two however it doesn’t say what readings one and two are and which one is the economy 7 reading and I can’t find anywhere on ovo where to enter them
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Best answer by Tim_OVO 18 December 2017, 13:49

I have a digital economy 7 meter I had to give my old supplier 3 readings, I press a red button and I get the 1st, press it again I get the second press it again I get the third which is the total of readings one and two however it doesn’t say what readings one and two are and which one is the economy 7 reading and I can’t find anywhere on ovo where to enter them

Good question @Aud306

We should know that your meter has more then one rate (economy 7 or economy 10 probably), and give you the option to submit the peak and off peak readings separately via My OVO. We won't need the reading that is the total of both the off peak and peak registers.

If it's just letting you submit the one reading, it's likely that your meter isn't labelled as a two-rate meter on the national database, and you're on a single rate tariff as a result. Send us a message via Facebook, Twitter or email (hello@ovoenergy.com) so we can check this.

Tim
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I have a digital economy 7 meter I had to give my old supplier 3 readings, I press a red button and I get the 1st, press it again I get the second press it again I get the third which is the total of readings one and two however it doesn’t say what readings one and two are and which one is the economy 7 reading and I can’t find anywhere on ovo where to enter them

Good question @Aud306

We should know that your meter has more then one rate (economy 7 or economy 10 probably), and give you the option to submit the peak and off peak readings separately via My OVO. We won't need the reading that is the total of both the off peak and peak registers.

If it's just letting you submit the one reading, it's likely that your meter isn't labelled as a two-rate meter on the national database, and you're on a single rate tariff as a result. Send us a message via Facebook, Twitter or email (hello@ovoenergy.com) so we can check this.

Tim
My digital display meter has three readings. We have Economy 7.
Which do I send to OVO online?
Userlevel 7
Badge +2
My digital display meter has three readings. We have Economy 7.
Which do I send to OVO online?


See the main thread @Smeliot - in general you'll have a night, day, and total reading!

We love a good meter pic, so feel free to share in case it's the same as @Aud306

I have recently moved into a house that has an economy 10 meter supplied by EON and would like to change to a cheaper tariff but keep being told that other suppliers won’t accept my current meter. Would OVO allow me to join on an Economy 7 tariff but using my readings from my current meter? Or do they offer an Economy 10 tariff? Thanks very much in advance.

Userlevel 5

I’ve moved your query over here, @Katinka. We don’t offer Economy 10 tariffs, but you can sign up to us on an Economy 7 tariff. The best answer above will explain how we’ll calculate your usage using the readings! :)

Thanks so much @Eva_OVO. I have a generation 1 Economy 10 meter. Will I just be able to move straight over to Ovo (on an Economy 7 tariff) without changing my meter? Other suppliers have said that this meter is not compatible with their Economy 7 tariff and it would need to be removed and replaced at a significant cost to me. Thanks very much in advance. 

Userlevel 5

Yes you can, @Katinka, we won’t need to change the meter. You’ll still get your 10 off peak hours but at the same rate. You can sign up here

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