Hey ​@Liam naylor ,

Good news is YOU DON’T owe anything related to that debt - it’s not yours and needs to be wiped. Please call 0330 175 9669 in the morning to get your own account set up and arrange for the existing debt to be wiped out, so that you start from a fresh state.

If you want to move to Pay Monthly - which I definitely recommend considering - then you can request that during the same call too once you’ve got the account activated.

Has the property been stood empty for a while?

The meter still clocks up the daily standing charges even when no gas is being used, which could explain why it’s showing the debit.
(If that is the case the there will probably be a debit on the electricity account too, for the lectructy SCs).

As said what you need to do is set a new account as the new owner. which will of course start with a zero balance.
The existing balance will have to be wiped from the prepayment meter before you can top it it, that can be done remotely if it’s a Smart Meter.

There is a guide here about moving into a home that OVO supplies: