My Outgoing tenant advised Ovo that the meter does not work 3 months ago
The seals are missing too
The tenant has now left I can not get a final reading
I will not be able to do a reading for the new tenant
I have spoken to 3 ovo staff but none can get an engineer to come out and fix the meter.
If I create an account in my name as they asked they will charge me
I am sure Ovo have a legal responsibility to have an emergency number for faulty and possible tampered meters. None of the staff even know who to escalate the issue to.
Currently I left it for the person I spoke to find the right department and get it sorted.
Good luck ovo,glad I'm not a customer
Best answer by Emmanuelle_OVO
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