We have an asbestos fuse, which needs to be replaced before a smart meter can be installed. First the engineer (who was meant to install the smart meter) said he’d request it from the UK Power Networks, who need a D0135 from the energy provider in order to arrange for the works. Nothing happened for a good few, months, so I contacted customer services. Three customer service agents assured me that the D0135 has been sent, but the UK Power Networks haven’t received anything. Not sure where to go from here. Can anybody help?
Best answer by Tim_OVOView original