Hello, this is a long story but I’ll try to keep it short.
I moved into my current property 4 years ago. When I moved in, it was apparent that there was no IHD here. It appears that the previous occupants very annoyingly took it with them.
At the time I was with Eon. I tried numerous times to request an IHD from them, but Eon’s policy is not to give IHDs to anyone!
Since the energy prices rising I am now desperate to get an IHD, it’s impossible for me to track my usage effectively without one. I am aware of the apps (such as Loop), but these are almost useless for working out the amounts of energy and the cost of appliances in real time. I have tried. Also I’ve seen the Ivie bud IHDs, but I really can’t afford to spend £55 on this, the whole reason I need an IHD is because I’m really trying to save money.
So, I messaged Ovo, who said of course they would provide me with an IHD if I were to switch to them. With this knowledge, I made the switch just under 1 month ago. I’ve phoned up to request an IHD today, and to my massive disappointment, I’ve been told that my meters are SMETS1, and that they don’t have any SMETS1 IHDs in stock, and that these have now been discontinued.
To say I’m disappointed is an understatement, really gutted, all the hassle of switching suppliers seems to have been a total waste of time. I just thought I’d make a post here as a last resort. Any advice would be appreciated.