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Do smart gas meters give a warning when their batteries are low before the supply gets cut-off?

  • October 18, 2020
  • 3 replies
  • 13903 views

I just read  this article and if true I wish I never asked to have a gas smart meter fitted.

Knowing my luck the battery will die in the winter months when I really need the central heating !

I would have thought that there would be a battery low warning so you have time to contact your energy supplier to replace the battery ?

Best answer by Tim_OVO

Updated on 07/11/25 by Ben_OVO

All gas meters (smart and traditional) have an internal battery which powers the screen or dial (they aren’t wired to the power supply like your electricity meter). When the battery is low you may notice your gas meter will emit a beeping sound.

 

Unfortunately meter batteries aren’t easily interchangeable so, if the battery has failed, the meter will need to be replaced to prevent you losing power. If your gas meter is making an electronic beeping sound, reach out to our Support Team to confirm this and book a free meter exchange. 

 

We often find there’s a lot of misinformation and scare-mongering in the reporting around smart meters, so we’ve put together some FAQs to help sort the fact from fiction:
 

 

We’re hoping this helps convince you of the benefits of going smart!

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

 

3 replies

Tim_OVO
Retired Moderator
  • OVO Forum Legend
  • Answer
  • October 21, 2020

Updated on 07/11/25 by Ben_OVO

All gas meters (smart and traditional) have an internal battery which powers the screen or dial (they aren’t wired to the power supply like your electricity meter). When the battery is low you may notice your gas meter will emit a beeping sound.

 

Unfortunately meter batteries aren’t easily interchangeable so, if the battery has failed, the meter will need to be replaced to prevent you losing power. If your gas meter is making an electronic beeping sound, reach out to our Support Team to confirm this and book a free meter exchange. 

 

We often find there’s a lot of misinformation and scare-mongering in the reporting around smart meters, so we’ve put together some FAQs to help sort the fact from fiction:
 

 

We’re hoping this helps convince you of the benefits of going smart!

 

OVO customer but not got a smart meter yet? - Book today!

Interested but not yet an OVO customer? - Check out our plans!

 


Battery alert showing on gas meter.

and not excepting card

 


Emmanuelle_OVO
Community Manager
  • Community Manager
  • April 24, 2025

Hey ​@Dylan Griffiths 

I’m sorry to hear of the issues you’re having,

The following topics might be helpful:


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