All gas meters (smart and traditional) have an internal battery which powers the screen or dial (they aren’t wired to the power supply like your electricity meter). When the battery is low you may notice your gas meter will emit a beeping sound.

Unfortunately meter batteries aren’t easily interchangeable so, if the battery has failed, the meter will need to be replaced to prevent you losing power. If your gas meter is making an electronic beeping sound, reach out to our Support Team to confirm this and book a free meter exchange. 

We often find there’s a lot of misinformation and scare-mongering in the reporting around smart meters, so we’ve put together some FAQs to help sort the fact from fiction:
 

We’re hoping this helps convince you of the benefits of going smart!