Ovo increased their electricity standing charge massively in April. I have asked them to itemise what the Standing Charge covers and then justify the increase - they are refusing to do this.
The Standing Charge should relate to the actual cost that Ovo has delivering electricity to your home. Those costs did not substantially increase in April.
Wholesale gas price rises meant that the unit cost of electricity went up but that should not have affected the Standing Charge.
Ovo have just taken the maximum that Ofgem allow the Standing Charge to be decided to charge it.
You can try to avoid unit costs by cutting back on usage, but you cannot avoid the Standing Charge.
Customers need to band together and get them to justify the increase.
Best answer by Jeffus
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