From day one with OVO I have been able to see annual data and comparisons, rather than daily useage.
It would appear that this functionality has been removed in preference for daily data returned by smart metres. I for one am not intending to micro-manage my energy consumption and am happy to check long term deviations and so spot increasing annual costs so I can budget accordingly.
When questioned I am told this is probably due to issues at my end - wrong browser, clogged cache, and so on. Nonsense.
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You tell me that by clicking on usage that the options to see year on year comparisons should appear - they do not.
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When I go to the help centre and ask for my annual statement there is a check your yearly energy use box, which when clicked on re-routes me back to my monthly energy use in and endless loop.
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So broken links?
Update issues?
Is this something other folk are having issues with?
What was a first rate site seems to be having issues with the latest update and basic functions either broken or deliberately removed …Â
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Best answer by Jess_OVO
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