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From day one with OVO I have been able to see annual data and comparisons, rather than daily useage.
It would appear that this functionality has been removed in preference for daily data returned by smart metres. I for one am not intending to micro-manage my energy consumption and am happy to check long term deviations and so spot increasing annual costs so I can budget accordingly.

When questioned I am told this is probably due to issues at my end - wrong browser, clogged cache, and so on. Nonsense.

 

You tell me that by clicking on usage that the options to see year on year comparisons should appear - they do not.

 

When I go to the help centre and ask for my annual statement there is a check your yearly energy use box, which when clicked on re-routes me back to my monthly energy use in and endless loop.

 

So broken links?
Update issues?

Is this something other folk are having issues with?

What was a first rate site seems to be having issues with the latest update and basic functions either broken or deliberately removed … 

 

Just had another look.

It is the electricity data that is missing.

However, it is only from July 2021.

The smart metre was fitted in November 2020.

Ian

Hmm… Interesting…

It seems to be there for me so this might be an account specific issue. Try asking the Support Team to take a look. If they’re able to dig up the data, they’ll be willing to try.

 

Could someone please help with my understanding of the difference in readings on my energy usage---both gas and electricity. Two screen shots attached.

 

Hiya!

The top number is the entire year so far. The one further down is for the currently selected day/month/year.

Hi @JGANLEY it looks like you main screens are showing a total figure whereas on the graphs to the bottom right you have December highlighted /selected so that is a months figure

I lovED the app ability to easily compare energy use across the years of my account. The new views have lost this and it is a crucial tool in keeping track of energy use and checking in line with previous years or falling.

The updated layout is really a big step backwards from a previously excellent app. I will need to go back to maintaining spreadsheets.

You can still make comparisons via your account online @DaveF10 , you just ‘switch view’. 
To be honest, I don’t remember being able to do that via the app. 

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