Firstly - Meters do have a certification date. A ‘lifetime’ after which they need to be changed out for a new meter.
If your current meter is reaching that certification expiry date then it needs to be replaced.
Second- What do you have against direct debits?
If you are budgeting then surely knowing exactly how much you will need to pay each month can only help with that?
Hey @MayF
Sorry to hear about this, it sounds like there was an error that was later corrected.
We don’t have access to accounts here at the Forum to see what the error was and how that may have been corrected. If you want further clarity on what happened there, it’ll be best to reach out to our Support Team who’ll be able to check and discuss this with you.
Nukecad was spot on regarding the meter certification, all meters do expire and will need to be replaced. If you don’t have your meter replaced and the certification expires, the meter should still be safe. However it may mean that it’s running slightly too fast or too slow and therefore you may end up being charged the wrong amount for your energy usage. You can read more about meter certifications on our handy topic:
