Why can’t the App just put the fixed costs and VAT in the chart? Give us a true look of our costs.
yes it’s good having the up to date variable but surely it’s easy to put in the fixed costs on a daily basis.
This will give a true reflection of what the bill is going to look like.
Best answer by Jeffus
View original
+2
Hi
Welcome to the forum, i am just a customer like you.
It is a good question
OVO could at least have the option of displaying the data on the usage page
https://account.ovoenergy.com/usage
There are a number of great 3rd party apps that are authorised and regulated by OFGEM that are worth downloading if you haven't already.
Hugo is one example, there you get the option
Perhaps add an idea to the OVO pipeline about having a similar toggle for VAT and Standing charges so people have the choice. Personally i would like a toggle like Hugo so i had the choice.
https://forum.ovoenergy.com/ideas
Then you can see if it is a popular idea.
Interestingly your In Home Display (IHD) includes both VAT and Standing Charges so there is inconsistency already which confuses some posters on this forum.
Thanks for the swift reply and info. Let me check that out. 👍🏼
+5
I know that the idea
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
