What is the current price capped tariff for two rate economy 7?

Thanks I'll certainly do that as they've used the fact that I'm a new customer to up the price !!

This is not an answer to my question.

The support team show no concern or interest in helping to get correct tariff.

I have bee offered 3 different tariffs for the same simple energy variable scheme.

Thank you but it does not answer my question.

Why have OVO offered me 3 differnt tariffs in the last week all exceeding the OfGen Tariff cap of 34p per kWh and 45p per day.

Good point, Julia! On the 7th I thought I found every single price cap related topic and updated the ‘best answer’. Somehow this one slipped the net. Updated now. 

@Biggles I can’t say for sure why (or where) you’ve seen different price options. As the ‘best answer’ now advises, we will send you an email about your best option. It can be complicated to work out from the outside but OVO are basically doing everything to make sure our customers get the best deal and all the flexibility to change.

For example if you were on a fixed plan but moved to the variable, you can still go back to the fixed plan if there’s more than 6 weeks left. If you stayed on fixed but now want variable, you can do that as well. Lastly, we are offering new fixed plans so bear in mind those will be on show when browsing available fixed plans. 

Hope this helps. 

In case it helps @Biggles 

From the government website. 

https://www.gov.uk/government/publications/energy-bills-support/energy-bills-support-factsheet-8-september-2022

This is a cut and paste from the government website. 

If you’re on a standard variable tariff

The average unit price for dual fuel customers on standard variable tariffs, subject to Ofgem’s price cap, paying by direct debit will be limited to 34.0p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1 October.

These are average unit prices, the unit rate itself varies by regions and the full list of rates have been passed to suppliers to ensure that they are used to calculate bills in Great Britain from 1 October. See the full list of regional rates.

Standing charges

Average standing charges for customers on default tariffs will remain capped in line with the levels set (in Great Britain) by Ofgem for the default tariff cap from 1 October, at 46p per day for electricity and 28p per day for gas, for a typical dual fuel customer paying by direct debit. Standing charges for households in Northern Ireland will also be unaffected.

Standing charges have always varied by region even before the Energy Price Guarantee. 

I believe region is midlands and the rate quoted was the only one that is available Simple energy variable.

Have not seen any advice yet that explains why I have been given a range of prices over the period of a week.

The electricity Energy Price Guarantee for the Midlands region is 33.73p/kWh and a 49.15p standing charge if paying by direct debit.

The Simpler Energy price if paying by direct debit is 33.72p/kWh and a 49.14p standing charge inclusive of VAT. You would get a different price if you wished to pay on receipt of bill or were a prepayment customer. This is one possible reason that you may have got a range of prices.

My fixed tariff is due to end on 28th Feb 2023. I have had an email from Ovo saying:

“You don’t need to do anything. If you’re close to the end of your current plan, you'll automatically move to our variable Simpler Energy plan when this finishes.”

I can’t find on my Ovo how the fixed tariff and simpler energy plan differ. Am I able to renew my fixed tariff? Would I be better switching to the simpler energy plan? When will I know how much my gas and electricity will be increasing by? I am just a bit concerned because I now only have 8 weeks and I don’t really know what to do.

Sorry for sounding so thick, hopefully someone can shed some light for me x

Hey @LilMissM ,

I’m one of the forum volunteers, so I can’t access your account. I see @BPLightlog also stopped by while I was writing this up. I’ve adapted my reply in response.

Usually, the answer would be yes you can renew a fix deal. However, right now they’re not available at all from any supplier and the only option is to roll onto the variable rate tariffs. There’s not much difference between them, but the important things to know about the variable rate Simpler Energy plan are:

• You can leave the tariff at anytime - you’re not locked into a contract
• Prices can change at anytime - both up and down
• You will always be told about price changes before they happen

If you’re paying OVO by Direct Debit, that will stay the same even on Simpler Energy and will remain as a Fixed Direct Debit just like it is now. The amount may have to go up, but you’ll get told that as well before any changes are made.

While the rates can change at anytime, they don’t go up that fast. You’ll get all the details in the next few weeks if memory serves.

This is my first time using this forum. I came here feeling anxious with questions that in my head just sounded dumb.

Thank you @Blastoise186  and @BPLightlog so much for your replies. I definitely feel calmer and much more informed having someone explain things in plain and simple terms.

Thank you :) x

I am on SVR and live in the N Wales and Mersey (formerly Manweb) region. Please can you tell me what my unit rates and standing charge rates will be for the rest of 2023?

If not known yet for the whole of the rest of the year, what do we know so far?

N.B. Plan offered on Ovo website shows:

Elec; 35.97 per KWh and 48.59 daily

Gas: 10.32 per KWh and 28.48 daily

Thanks,

Simon