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I would love to pay my bill, but I can not find the bank details any where to use with my online banking and send via BACS. ive been on hold the past few days for over 20 minutes and unable to arrange a call whilst a work.



please some one must know where I can get the information from

Hi all, thanks for the advice. I really wish they had made it clear that bank transfer payments are not for PAYG customers. 

Weirdly, when I open my ovo app, sometimes it offers me a choice of both card AND transfer payments (both work fine) but occasionally, only card payments are offered. 

Ovo can't help with the payment I sent out as it hasn't shown up on their side. But my bank can't seem to understand that the payment has left my account.  This is going to be a lengthy process,  I think.... 🤔

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