Updated on 18/02/21: The info in this update box was taken from this topic on semi concealed gas smart meters:
These fittings need to be based on a case by case basis. Some of these boxes are big enough to fit the meter, as long as the engineer has a bracket on them to ensure they can tilt the meter upwards. When booking the smart meter appointment, it just needs to be made clear that you have a semi concealed gas meter box.
If it was made clear when booking, it might be that there was an issue with space or an unusual ECV (sometimes replacing the ECV in semi-concealed boxes can be difficult due to the space).
I would advise sending a picture to the team as a Facebook PM, or a Twitter DM, or in an email: email@example.com. The agents can make a judgement call or get help from the smart meter experts.
Hi folks I am writing this after months of problems relating to Smart Gas meters and trying to fit one in a semi concealed meter box.
Back in 2017 OVO suggested it would be a good idea to upgrade to smart meters. A Lowri Beck engineer was dispatched and he removed our working gas meter and fitted a new smart gas meter. After he left we noticed the meter box lid was buckled and the noise from the meter was vibrating through the house.
Without boring you with the whole story...The smart meter was replaced with a new digital dumb meter.. (This engineer said "which clown tried to fit a smart meter in there")
The new dumb digital meter also failed with a blank screen after a few months ... This was then replaced with another dumb gas meter...
This latest one failed with a blank screen back in March.
Since then we can take no gas readings and have been left in limbo. 2 weeks ago my wife received an email from OVO asking us to contact a company called "Cadent" who would be able to provide a concealed gas box extension quotation which would give room for a smart meter.
We rang...The guy laughed a lot ... and said... We stopped doing those 2 years ago because it was too much hassle.
Latest advice from OVO is for us to find a builder to fit a concealed box extension which you can buy from a builders yard...I haven't found such a product anywhere yet..!!
So... sorry to drone on ... This is the abridged version … At the moment we cant read our dumb broken meter and have no idea how to upgrade the box so we can have a new meter. Apparently the dumb meters are no longer available.
Photo below is current dumb meter in box.(Digital Screen is Blank)
P.S. I see some people on this forum have had a SMETS 2 meter installed by OVO in a concealed box. Why can't we have that option ... It has never been offered..??