I was contacted by this fake OVO Facebook page yesterday purporting to be OVO Customer Services. They obviously trawl the internet looking for OVO customers who have been posting about problems with billing etc. They pose as an OVO advisor who is there to sort out your problem and begin by telling you that they need to verify your account using your bank details, name, telephone numbers, email address etc. They then try to lure you into a system they tell you that is designed to test your identity using all of your card details. I did not follow this but instead contacted my bank and advised them of the situation. I think it’s important that OVO are made aware of this as with so many elderly and vulnerable people there is huge potential for fraud here. Hopefully someone on here will know how to pass this to the right place within the OVO organisation.