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If I switch to a cheaper payg supplier on smart meter does the current credit move over

 

or rigmerole of getting money back? (and having to fund the reset / new provider current meter in the mean time!)

 

 


 

 

  

Hi @Fuzzycat 

Generally speaking, the meter credit gets wiped and refunded via cheque. That’s because it can’t be transferred between suppliers.

Hi @Fuzzycat 

Generally speaking, the meter credit gets wiped and refunded via cheque. That’s because it can’t be transferred between suppliers.

@Blastoise186 

hello, was hoping being smart it would be kerfuffle free as they have historical usage data / readings  to simplify switching.

 

regards 

That’s just how it is I’m afraid. It’s because the credit on the meter was paid to Supplier X so Supplier Y can’t make use of it under any circumstances.

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