My Ovo Energy is showing correct daily readings for both electricity and gas, up to today, and my bills show actual rather than estimated readings but I have been sent a letter from Ovo Energy (with correct name, address and account number) saying I need to send them readings because my smart meter hasn’t sent them a meter reading for over 9 months. Is this some sort of error on Ovo’s part or a scam?
Best answer by Abby_OVO
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