OVO is investigating my incorrect final bill, I have a case number. Last time I contacted them was 2 weeks ago. I didn’t anything from them since that time. What I should do?
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Hi,
If you have the contact info for that case, please use that to reach the case handler. Otherwise, go via OVO Support using the options at https://ovoenergy.com/help .
position 35 in the queue, I am sorry, but I don’t have time for this.
That’s the best I can do I’m afraid. It’s usually quieter any day that isn’t Monday.
I got the answer now from the Chat. Someone already closed the investigation. I didn’t get any answers, no corrected Final bill, nothing. What can I do now?
You can ask for it to be reviewed again IIRC.
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