Just wondering if anyone has any ideas how I can get OVO to issue me with my final closing bill for my account??
I’ve been waiting over 3 months now; made numerous calls to OVO all of which have not resolved this issue, I’ve sent a brace of letters which have seemingly gone unanswered. This is honestly the worst service I have ever experienced!!
I started as an SSE customer, but was automatically transferred to OVO without consultation. That complicated things and it took about a month to get OVO to acknowledge the correct meter readings for opening and closing of the account. Then my account was given a £30 credit, given it has taken OVO over 6 weeks to issue my final bill. Well we’re nearly 6 weeks post that now!!
What can I do to get OVO to issue the final bill??
I can sort of see it in my online portal, but when I go to view/download it defaults to the previous month.
I just want to pay the bill and get away from OVO, I will never use them again, nor recommend them to anyone!!
Any ideas, love to hear them!!