Hi, having submitted meter readings for electricity and gas on the 21st April I noticed that my gas meter reading history is not showing for the last five years, the last reading is showing as the 26th July 2019, even though I have been submitting every month. I've seen on this forum that this problem has occured with other users, is this a known issue again and if so, when will it be fixed?
Userlevel 3
Hi
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I’m sorry to hear that you’re experiencing this.Â
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I’d advise contacting Support so they can look into this further for you, it sounds like your account may have a tech issue.
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Keep us updated with how you get on.Â
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