SInce my earlier post has been deleted I am coming back aain to show that my energy projections are wrong. And I am sure this will be the case for others.
Below details show my electricity use in April 2023 is 71.96, also look my last bills
Although Ovo says they update projection with actual use, they project I will use 217 pounds in April 2024. And ask me to increase DD to 294. Are there any other with same issue?
Best answer by Jeffus
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Hi
Welcome back to the forum, i am just a customer like you
Here is your previous post
You will find the examples you asked for in the above thread, along with various potential reasons why the issue occurs and potential recommendations.
How did you get on with the complaint you mentioned you had raised 26 days ago?
Click on your forum name to see previous posts, or search for your forum name in the forum search bar.
If you have ideas about future improvements for the Direct Debit calculator perhaps add them as new ideas and see what traction they get
https://forum.ovoenergy.com/ideas
Threads on the forum are regularly merged, so you are likely to find this thread will be merged with others in the future.
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