As my picture shows, my gas meter reading is indeed correct and all are shown in the app. But all my electricity meter history is basically disappeared, and the meter reading from the Ovo webpage also disappeared too. I checked my recent bill, and all electricity bill is written as estimated, although the previous statement I got in the summer showed all the correct electricity meter reading.
How does this happen? Is there anyone who has experienced a similar situation?
Please let me know if you have any idea about this, thanks in advance!
Best answer by Emmanuelle_OVOView original