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The app won't let me log in and my account through the browser is as following. Why is this? Yes I've created the storage usage/cache in the app and yes I've cleared my browser. The last screenshot IE the 4th is the app. Fyi fwiw I'm signed up to and partake it in Power Move.

 

Scheduled maintenance

 

There may be delays before you see bill and balance updates on your account due to scheduled maintenance from 8pm on Tues 12 Nov to 8am on Wed 13 Nov. Thanks for your patience.


Ok thanks @Jeffus 

I must have missed OVOs notification if there was one other than the one for pay as you go customers.


Hey @Kall 

 

Sorry to hear about this. 

 

Are you able to see everything as normal again now? Let us know if you’re still having issues as it sounds like things should be back to normal as per Jeffus’ comment.


@Abby_OVO Sorry only just saw this. I didn't think there'd be any more replies.

Yes it's resolved now thanks. Still waiting on my power move credit.


Hey @Kall 

 

Glad to hear that’s all sorted at least. 

 

With the Power Move credit, have you had an email about the credit you should receive?


Hey @Kall 

 

Glad to hear that’s all sorted at least. 

 

With the Power Move credit, have you had an email about the credit you should receive?

Got my account credited this morning with the full amount started in the email for my power move reward thanks.

 


Hey ​@Kall 

 

Thanks for the update, glad that came through this morning!


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