Updated on 17/06/25 by Abby_OVO
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HiĀ @Emmalou2505Ā ,
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ALL OVO Customers should have access to those benefits - itās only the OVO Beyond stuff that IIRC you canāt get on PAYG.
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For OVO Live, you should just be able to sign up viaĀ https://ovo-live.com/ and get those going. If you need your account number, let OVO Support know and theyāll grab it for you.
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As for the electric blankets, that comes under OVO Extra Support. ALL OVO CustomersĀ are eligible for this regardless of payment method. As long as youāre on-supply with OVO, you can apply viaĀ https://customer-support-package.ovoenergy.com/Ā . I canāt 100% promise what youāll get as itās all case by case stuff, but the tool will offer you whatever it identifies as being appropriate.
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Awww thank you so much its only reciently I moved over im so baffled with it all
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No worries. Weāre here if you need us for anything!