So I have a friend who is an OVO customer the only difference is she pays DD and I pay as you go,
But she seems to get loads of extra BenefitsĀ
ie.. early access to ovo events, elec blankets and other offers just wondering if i'm in not entitled to the same due to being a payg customer??,
Hi
ALL OVO Customers should have access to those benefits - itās only the OVO Beyond stuff that IIRC you canāt get on PAYG.
For OVO Live, you should just be able to sign up viaĀ https://ovo-live.com/ and get those going. If you need your account number, let OVO Support know and theyāll grab it for you.
As for the electric blankets, that comes under OVO Extra Support. ALL OVO CustomersĀ are eligible for this regardless of payment method. As long as youāre on-supply with OVO, you can apply viaĀ https://customer-support-package.ovoenergy.com/Ā . I canāt 100% promise what youāll get as itās all case by case stuff, but the tool will offer you whatever it identifies as being appropriate.
Awww thank you so much its only reciently I moved over im so baffled with it all 
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