My most expensive winter bill was less than my monthly DD.
Why do you refuse to refund?
Best answer by Anonymous
Just so you know for the future, to get a refund you'll need to have had a recent statement based on actual meter readings - that way you know your credit balance is accurate.
Sort the refund in the Payments sections of MyOVO here: http://ovoener.gy/myovo
More info on initiating refunds here: https://www.ovoenergy.com/help/refunds
Have you got any plans for that £300?