Can I challenge a meter reading dispute result? OVO suggest that my meter readings don’t match up with their estimated readings. They opened up a ‘meter reading dispute’ to challenge my original meter reading when I switched from British Gas. The conclusion of the dispute it that they say my original meter reading must have been much lower than the one I gave which means I now owe them a large additional sum. However, despite this, I have photographic evidence of my meter reading that proves that my meter reading was much higher than they say at the time I switched. I have sent all these photos to OVO but they simply ignore my emails. How on earth can I challenge this incorrect finding? Please help
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