Good Afternoon,I have a Trilliant meter I have noticed that the WAN indicator light is permanently on and the HAN indicator light has a steady flash.Anything to be concerned about?
Jason
Good Afternoon,I have a Trilliant meter I have noticed that the WAN indicator light is permanently on and the HAN indicator light has a steady flash.Anything to be concerned about?
Jason
Possibly. I might need to call on a few favours to see if someone can find the document with the explanations on it though.
Try this tool, it might reveal something: https://smartmetercheck.citizensadvice.org.uk/
We had a brand new smart electricity meter (Landis&Gyr E470 TYpe 5533) fitted on Wednesday afternoon. It’s now Saturday evening, and it’s clocked 30 KWh, so it’s metering fine.
The Geo IHD is still trying to connect, though it’s less than 2ft away from the meter. And on the “comms box” on the meter, there are no lights showing at all - SW, WAN, MESH, HAN are all off, all the time.
I’ve read here that it can take up to 6 weeks for data to start showing on our account or in the OVO app - but if all the comms lights are out, how is the meter communicating at all?
Hi
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.