Hey @Amandabarde 

If you’ve got a smart meter, you can top up online and on the app remotely.

How can I top up my Pay As You Go meter?

You can add credit to your meter via the following options. Top up anything between £1 and £200 at a time.

Helpful to know: you’ll need to add credit to your electricity and gas meters separately (if you have both).

1. OVO Energy Top-up app
   Download the OVO Energy Top-up app from the Apple App Store or Google Play to add credit anytime, anywhere. You’ll need to use your top-up card numbers – this is the 20-digit number on your gas or electricity Pay As You Go top-up card that we sent you. The app also lets you track all your top-ups and save bank cards to make the process easier

2. PayPoint shop or Payzone shop
   You can top up at any PayPoint shop. Just show them your top-up card numbers or the barcodes in your OVO Energy Top-up app

3. Find your nearest PayPoint/Payzone shop
   Visit paypoint.co.uk or payzone.co.uk and pop in your postcode

4. Top up online
   Make payments online here

I’ve linked below to a really helpful topic hub all about topping up: