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Question

no power

  • 7 September 2024
  • 4 replies
  • 48 views

I am elderly and have lost power to my house.  S Parrish power said it’s a supplier issue.   I have tried to contact OVO.   No joy.   I need the power on AsaP.  Please help 

Oh well no help then ????? 


This isn’t a direct route to OVO unfortunately and it’s mainly other customers who help here. 
If the area has no power, it’s usually the DNO who are responsible. You should reach them by calling 105

https://www.ovoenergy.com/emergency


Also, please be advised that the OVO Forum isn’t a 24/7/365 call centre with 2,000+ live agents standing by ready and waiting to take your call at a moments notice. It’s a community powered volunteer led forum where a small group of Forum Volunteers - including both myself and @BPLightlog - help out for free in our spare time.

To contact OVO Support, you’re after the options at https://ovoenergy.com/help .

With that being said, please provide us with more info. If there’s any advice we can offer here, we will try to do so.


Hey @Odin

 

Thanks for @BPLightlog for stopping by and giving you the emergency contact options. Did you manage to get your power back on? 

 

@Blastoise186 has also offered to try and support if you’re still having issues. If this is the case if you could give more information on your current setup we can see how best to help! 

 

If you’re a Pay as your Go customer and have an emergency then you can find more information here: 

 

Keep us updated! 


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