My new meter however only gives me the opportunity to submit one daytime rate which I assume will eventually be submitted automatically. Can you assure me that I am still on Economy 7 and let me know how I will be able to forward readings?
On another tack, the engineer was unable to do anything about my gas meter as he was not qualified to deal with the particular type of meter. Will this be taken care of in the near future? Thank you.
Best answer by stateofit
Updated on 05/02/2021: Below is info from our SMETS2 smart meter guide on how to take a smart meter reading for your night rate:
Honeywell meters (Elec MSN has a 'K')
Electricity - Press the top button once or twice to access the reading
Aclara meters (Elec MSN has an 'M')
Electricity - There’s 2 buttons on an electricity meter. Pressing B will cycle through all the menus on the meter screen and pressing A will cycle through all the sub menus. To take an electricity reading, the customer will need to press A three times - TOU rate 1 will be the electricity reading. For economy 7 customers, TOU rate 2 will show the rate 2 reading.
Below is info from our SMETS1 smart meter guide on how to take a smart meter reading for your night rate:
What do the buttons on the keypad do?
6 - Displays tariff name, standing charge per day, active rate register(s) along with the consumption and cost per unit recorded in each rate register (Will provide Eco-7 readings: IMP R01 is the night read - reg 0 on SFE, and IMP R02 is the day read - reg 1 on SFE)
9 - Displays total import and export register values (will provide a total reading after IMP KWH)
Try hitting 6 on your electric meter keypad. The Meter mind, not the display tablet thing...
I think 6 is supposed to show you the Day and Night readings
Smart meters can be either single or dual rates, so if it's not the way you want it, just ask OVO to amend it.
Make sure you're doing the right thing though.
Night rate is usually roughly 00.00 - 0700, so if you aren't using much energy during those hours then you actually better off on single rates.
If you have storage heaters then Yes make Sure you're on Dual rate.