What kind of code is it asking for @Ryan Sackett ?

Smart meter code by itself doesn’t mean much. It’s extremely unlikely you’ll find one on the meter itself though.

Actually, if you’re after the kind of data I think you’re interested in, us forum volunteers tend to recommend either Hildebrand Bright, Hugo or Loop instead of USwitch Utrack. They’re much, much more independent and less interested in trying to make a quick buck. They’ll also do pretty much everything Utrack claims to do, but with a much better track record and - most importantly - we’ve tested them out for ourselves and know they work.

It’s also important to note you cannot just compare your home against your neighbours either - you’re totally different so the results are pretty much useless. As a result, that kinda renders another of Utrack’s USP’s as moot.

Thanks so much for the advice. I’ll give Loop a try