Howdy!
From my understanding, Geo IHDs eligible for Firmware Updates get them OTA automatically. As yours is connected to Wi-Fi, Geo can check the status of the one you have.
Send them an email via customerservices@geotogether.com to ask for a status check and let them know I sent you their way. They’ll help you out with checking it.
Howdy!
From my understanding, Geo IHDs eligible for Firmware Updates get them OTA automatically. As yours is connected to Wi-Fi, Geo can check the status of the one you have.
Send them an email via customerservices@geotogether.com to ask for a status check and let them know I sent you their way. They’ll help you out with checking it.
Thanks for your quick reply. I’ve emailed Geo as suggested.
I’ll update here when they get back to me, in case it’s helpful for anyone else.
Hi @Blastoise186 . Geo responded quickly , but said ‘This is not a service we provide I am afraid. ’
Any other ideas or contacts?
Thanks!
Hmm… Guess their rules must have changed somewhere along the line.
Unfortunately, my contact that I had at Geo has also left the company. Time for Plan C. Bear with me!
Hmm… Guess their rules must have changed somewhere along the line.
Unfortunately, my contact that I had at Geo has also left the company. Time for Plan C. Bear with me!
Thanks @Blastoise186 , if you find a plan C let me know! :)
Any update on plan C @Blastoise186
Yes, that discussion was in the PZH area. :)
Unfortunately, I’ve got no news. There’s no-one at Geo who knows me anymore so I can’t use that route.
You could try their sm account @se1lad
I’m told they do generally reply
https://twitter.com/geomonitors
What firmware do you have on your Trio @se1lad ?
The latest I’m aware of is A5.10.0/B2.2/T2 27
Edit: sorry - just looked back at your first post but that seems to confirm that there’s no update available currently
What firmware do you have on your Trio @se1lad ?
The latest I’m aware of is A5.10.0/B2.2/T2 27
Edit: sorry - just looked back at your first post but that seems to confirm that there’s no update available currently
Not an OVO customer, recently had British Gas swap out an pre-comissioned gas meter for a new one to perform commissioning and he swapped out my old WiFi enabled British Gas Trio 2 for a non-Wifi Geo Branded Trio 2.
It’s missing the slot for the WiFi module completely and no longer has WiFi internally enabled. Seems like they don’t want to provide live data like they used to.
The latest batch of non-Wifi Trio 2’s on BG are running A5.11.0/B2.2/T2.27. Similar to OP’s, non LED as well and no buzzer. Seems like the newer IHDs by Geo are a downgrade.
Hope this helps :)
If you have the Geo Trio II Touchscreen, Wi-Fi is usually built-in. If it’s the touchbutton and you want the Wi-Fi features, you need the Wi-Fi Module.
tbh most people probably wouldn’t use that feature anyway.
If you have the Geo Trio II Touchscreen, Wi-Fi is usually built-in. If it’s the touchbutton and you want the Wi-Fi features, you need the Wi-Fi Module.
tbh most people probably wouldn’t use that feature anyway.
Mine is a touch button version with WiFi built in internally - there was no additional slot/module.
Interesting… The Touchbutton variant doesn’t normally have that. I know from a Geo contact I used to keep in touch with before he left...
Interesting… The Touchbutton variant doesn’t normally have that. I know from a Geo contact I used to keep in touch with before he left...
From what I can gather there are 3 different models of the touch button variant:
Model with the LED light which has a slot for the optional WiFi module
Model without the LED light with WiFi module built in internally
Model without the LED light without WiFi module, and no slot so not upgradeable
Hey @se1lad,
I found this user guide from Geo, does that help?
