Good evening
just been reading this forum as I thought I was going mad with my Porsche App , Kaluza web app and charge anytime app ….
I’ve had Indra and charged EV out multiple times to my home and there are some serious issues which should be addressed
Firstly the charge anytime app is the dominant app if you have an Indra smart pro charger and are using the OVO anytime tariff.
the charge anytime app adds erroneous profiles and timers to the Porsche app ,a profile called ENODE and a timer which is usually a day to two ahead . The charged EV and Indra people I’ve had out watched this happen in real time.
The only solution for us was to ONLY use the charge anytime app to schedule the car charging setting it at 50% min and 85% - 100% max (annoying that the app only allows one schedule and not a 7 day version this really really would be helpful)
When plugging the car in you may still get a red charger error but as long as your Indra is showing 4 solid white lights and your timer is scheduled on the charge anytime app then you just leave it plugged in and leave it to charge in preparation for your time the next day . It’ll optimise the charge from when you plug in to when you need it .
Do not use the porsche app in any way other than to precondition the car which works.
Would be good if ovo issued a message about this to its customers about porsche vehicles at least, is this happening with other makes and models?
The head of charged ev fitters nationally was with me today and hes relaying this information internally to their entire fitting team so they can advise customers having the indra fitted if these issues arise.
If someone at ovo could respond about this issue will undoubtedly save everyone a tonne of man hours fixing issues.
My final point is that ovo anytime isn't actually anytime as if you come home and need to charge immediately and start an emergency charge you'll be charged the normal rate per k/w and not 10p per k/w
Would make a difference if we had it anytime as the tariff suggests @ ovo
Hope this helps someone as it's driven me mental over the last 2 weeks
Best answer by Tim_OVO
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