If you have Charge Anytime for your electric vehicle, you’ll get a special import rate for charging. We work out how much of your imported energy was used to charge your vehicle and give you the special rate by adding monthly credit to your account.
You won’t see the credit added onto your account straight away. It gets added onto your account in the first week of the following month.
So for example, if you sign up to Charge Anytime in the later part of June, you’ll get your credit added into July’s credit, and you’ll see it on your online account in the first week of August.
If you’re still not seeing your Charge Anytime credit when you expect to, reach out to our Support team to get this looked into.
Check out the Charge Anytime FAQs or Charge Anytime page for more information.
