I am signed up to Charge any time and Heat pump plus. However I am not clear on when the Credits are calculated from/to. i.e. I know they are monthly but is that by calendar month or from the date in the month you signed up or the date you are billed. It would be useful if the dates were specified in the bill rather than just “last month”. Also last month by looking at the balance detail I could see what charges were being applied as the month progressed but they do not appear as lines in my current balance.
Best answer by Blastoise186
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