The address my isp uses for sending emails is not the one I use on my chargeanytime account. Will this cause a problem getting their attention? I know some companies only respond to queries coming from the email account registered with them.
Best answer by wkeithg
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+5
It’s possible that it might be a hurdle
Do you not have an option to send otherwise?
Thanks. I’ll check if I can tweak something in my email client.
Discovered that bizarrely my ipad sends from the email I use for chargeanytime so I have re-sent my mail from there. Interestingly I cant set up my email client using that account - virgin media seem to have blocked setting up a new one but they are happy to let an existing one login!
+1
You need to migrate away from ISP email services sooner or later - they’re all slowly going the way of the dodo.
You are right but as a 68 year old techie I (and my wife) have got about 30 years history of using this address as an identifier so it’s a big job to change.
They responded to my email from my different account so using an email that is different from your login doesn’t seem to be an issue.
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