Pre-payment meter bill | The OVO Forum

Why, when I pay for my electricity by pre-payment meter, do I have a bill for £3000, which - as far as I can see - is an estimate?

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Hi @Emil Ciora ,

We can’t access accounts from here. Please call 0330 175 9669 or use Live Chat via https://ovoenergy.com/help .

Thanks for understanding

Hi @Emil Ciora,

I’m sorry to hear this.

Have you managed to contact the Support team yet so they can look into this for you?

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