Hi Everyone,
I have been using Ovo long time, pay as use. Last 4 years I have smart meter and last 2 years I am using app to follow what I spend and pay. Everytime I pay more than what I see on the app but some reason every month app shows I have debt from last month! It is weird .
numbers include gas and electrci together. I am aware of increases but it is not about that.
August App shows I owe £50 due to usage, I paid in £100.invoice shows £85.
September App show I owe £82 due to usage ,I paid in £120 .invoice shows 102
Oct App show I owe £98 due to usage ,I have not paid and invoice is on 24th of Oct and today balance App shows £140 :)
it has been happening last 1 year like that , My usage of month much much less than invoices. I have been thinking maybe I had previous owe but I always use pay as use so not possible.
i felt like their sustem has an issue! Or their hand likes my pocket :)