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Do I use the credit on my old card before topping up the new card?

  • September 25, 2023
  • 1 reply
  • 913 views

Hi

i was switched from to OVO.

my gas meter is card top up type. 
I was sent a new card for topping up from Ovo.

should I use remaining credit on meter before putting in new card to activate it then topping it up.

if I don’t use existing credit before activating card will it be wiped off when card is inserted to activate it.

 

Best answer by Blastoise186

Update on 05/08/25 by Abby

 

Hi @Bub1 ,

 

In theory, you should be OK either way but I do recommend running the credit down first before activating that new card, just to be safe - don’t top-up until the meter registers it please! :)

 

1 reply

Blastoise186
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  • Plan Zero Hero
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  • September 26, 2023

Update on 05/08/25 by Abby

 

Hi @Bub1 ,

 

In theory, you should be OK either way but I do recommend running the credit down first before activating that new card, just to be safe - don’t top-up until the meter registers it please! :)