So sick of this crap, will be changing supplier!!! 

Storm Bert seems to be a possible aggravating factor. I get the feeling the Engineers are dealing with a LOT of jobs right now.

TBH since all suppliers use the same emergency engineers, leaving OVO won’t fix this or get you an engineer any faster.

I'm not suggesting it will, 

I'm severely aggravated that there is no numbers I can call, 

Last time I this happened I called at 9.30 and got through.

Now? Nothing 

Chasing my tail 

OVO’s Social Media Team is active right now - if you’re quick you might catch them.

The industry doesn’t consider Gas to be as essential as Electricity, hence why there’s no National Gas Emergency Line that covers being off-supply.

I tried "chatting " to them

Gave me yes or no questions

And somehow kept coming round to the question of ' do you have a smart meter' 

Where were you chatting to them? Sounds like you didn’t do something right. If it was the bot, it does connect you to a human but you need to answer its questions first.

Send them a DM via Twitter for now - they’ll respond in the morning.

Sure....why not lol