I’ve linked this guide from a high traffic thread. You may find it racks up a lot of views now.

Another drawback with Ivie is that it only supports flat rate tariffs. at the moment.

I think you mean Loop. On the ivie app you can change the tariff on the settings page

Nope .. definitely Ivie.

@Hafnia you must have a different set up 

Taken from the settings page just now

I can’t even get that far.

In which case I guess the hack is to tell them you are on a flat rate tariff, just to get past the registration, and then update the tariff ;)

EDITED: Nope, that doesn’t work either … it only lets you input flat rate tariffs

I have Loop slow clunky and can not set tariff manually ...But one nice thing it tells my my usage electric and gas and also tells me I use 87% of my days electric at Night  which is the only thing I look at  shame OvO can  not do the same as its the same data set…….I have been with OVO 5 years and can only look back 1 year why the data is there.

Will be getting SMETS2 smart meters (dual energy) installed soon, which will come with an ivie bud IHD, my question is which app is the best to monitor my consumption at home using a tablet (iOS) and away from home the phone (Android)...looking at Smarterthings & the ivie app or, is there a better application out there...TIA

(apologies if there is already a thread out there….pleae post link in response)

Hey @acjgo ,

Actually you won’t get an ivie Bud. You’ll probably get a Chameleon IHD7-CAD-PPMID included instead. The ivie Bud isn’t given out by any supplier.

I’ve got a whole guide for you though! :)

Anyone using the Hugo data feed might have seen an update recently. They now give same day readings at 4hr update intervals. Another alternative to the IHD. Accessible from the daily screen and the hour slots are clickable to show cost or kWh usage

This is something Loop have had for a while but in my opinion with less reliability than Hugo’s general feed

There’s a further update now from SmartThings which gives the user a carbon emissions calculator as well as other info for the interested consumer 

I was about to ask if you knew how quick these apps were at picking up tariff changes, because I noticed that Bright was showing the new rates yesterday (4 July). I went snooping and found a resource called Tariff (https://api.glowmarkt.com/api/v0-1/resource/c740303a-9915-4925-86ed-bc8b2a800dbf/tariff) which told me:

            "cid": "PWER",

            "type": "tou",

            "commodity": "ELEC",

            "from": "2023-07-04 00:00:00",

            "utility": "HILD",

            "id": 913070,

            "currentRates": {

                "rate": "29.47",

                "standingCharge": "50.3"

            }
     

This doesn’t tell me when DCC made it available. However, I can see that costs before that from date are still recorded at the old rate, while subsequent ones use the new one. This seems to lead to a minor discrepancy between Bright’s cost estimates and OVO’s. My meter apparently got the new rates at the same time. 

Sadly, Bright’s resources don’t seem to be accessible outside the app, unlike OVO’s.

You can get api access if you have signed up to a Bright/Glowmarkt account. 
 

You can also get csv data 

Thanks! However, that involves writing code - and Fortran doesn’t cut it any more However, those Hildebrand pages are very helpful and make data retrieval much simpler. 

There’s a wee bit of doubt in my mind about the Bright app, which may also affect the others. The data seem to rely solely on the Hh figures available from DCC. (OVO) billing disregards these figures completely and bases its results on meter readings. Since there is the chance of an occasional discrepancy* between the two sets of data, I’d rather use the readings for longer-term analysis and projections, but they don’t seem to be available through these channels. One systemic difference is the UTC/BST variation; in summertime, usage between 00:00 and 01:00 is allocated to the wrong day, at least for me. This might vary with meter type, though. Do you have any thoughts on this?

*  For example, neither OVO nor Bright managed to pick up Hh data for 18 June, although they are there according to n3ergy:

OVO’s total usage for the month is of course correct (± the first and last hours of the month) because it only depends on the readings, but Bright’s is a day’s-worth - 4.5kWh -  too low. 

I would assume that any 3rd party access to data via DCC would have the same issues, should there be missing slots.
Perhaps as my data is linked directly to the meter via their IHD it is more reliable but I realise that isn’t an option for everyone. 
Both Bright and Hugo have been useful in regaining any lost data although as I mentioned, since acquiring the Hildebrand IHD, I don’t remember any missing data, even on 1st July . 
Having been in touch with Hildebrand they do acknowledge that their time slots can be out, especially after changes to BST. As it is not their main source of income, any update is a background task for their software team. 

The regulations don't allow the third party apps access to the daily meter readings currently.

So it is impossible for the 3rd parties to accurately duplicate what the energy suppliers charge currently

There is a proposal to change this. 

Hence why I think that my Hildebrand IHD connecting directly to the meter and also linked to the Bright app gives me the best alternative option

Strange - I wonder why not? 

If the half-hourly data were completely reliable, it would be possible to reconstruct the readings given a starting point. But they’re not, so it isn’t. Rats!

Are any of the apps able to display the Export figures from a Smart Meter?

An associated question is which companies pay SEG payments by reading the Smart Meter directly? I believe Octopus does, but all the rest seem to need manual readings to be submitted, which seems rather backward to me.

I understand initially due to data protection and not envisioning the need. 

In hindsight of course it seems a strange thing to do. 

Given the dramatic changes in the industry over the last few years it is a bit surprising a proposal wasn't put forward to change it earlier.

We may get to the point the vast majority of tariff are in fact based on the 30min data.... Even zonal/nodal pricing rather than just regional....

Theoretically yes but this needs to be enabled from the meter via SMHAN (so I’m told).

Having said that, I’ve never seen this myself in any of the data feeds so far. There are other questions on this on the Glowmarkt forum (data from the Bright app)

https://forum.glowmarkt.com/index.php?p=/discussion/106/export-meter-reading
(you might need to create an account to view)

For the SEG data, I’m not sure which companies use a direct feed. I know that for FIT, the generation reading is needed, hence a manual reading from a separate generation meter

Ovo app & online, not getting daily meter readings, unable to submit manually, only getting half hourly useage.

Also third party apps (loop & Hugo) unable to read electric meter data, both third parties say it’s ovo’s responsibility to make the meter accessible, but ovo deny this or don’t realise their responsibilities ! 
 

? 

No-one can see your meter readings other than OVO and you (or anyone else looking at the meter). Usage data is a different matter; anyone you give permission to (e.g. Loop and Hugo) can access these data via the DCC. 

You say you’re not seeing daily readings on your account; is this a new thing, or have you never been able to see them? 

You say you’re not able to submit readings; the latest version of the app (I think v.19.2.0 CP 464) has moved the page a bit. You now have to click on the little person icon in the top corner to access what used to be the Account option on the bottom navigation bar.  

The more information you give us, the more likely it is that we’ll be able to help, or at least point you in the right direction.

Yes I’m up to date with the new app, an error comes up when I try to submit manual readings, plus my daily meter readings are not showing in the app, ovo say they have them but the app is down ?  for the last 5 years I’ve been able to see the daily meter reads.

The third party apps both supply half hourly useage for gas and electricity, March the 19 both third parties stopped being able to prompt the electricity meter for data, I have spoken to them on various occasions and I will paste one of the replies from loop.

Hi Simon​, 

Thank you for your response and I understand your frustration especially when energy companies are meant to manage smart meters correctly as a DCC licensee. 

It is worth knowing that your energy supplier is signed up to the Smart Energy Code and its objectives so where data is not made available including for third party services, they will need to be compliant under this objective: 

"Enable the DCC to comply at all times with the objectives of the DCC licence and to discharge the other obligations imposed upon it by the DCC licence". Refer to: What are the SEC objectives?

The best course of action would be to tap on this link and to find out whether logging a complaint to the Energy Ombudsman is the best option for you: Making a complaint about your energy supplier or network operator

I hope this information helps. 

OK. There’s clearly something amiss with your account, so a chat with Support may help to find out what’s wrong.