Good evening ​@Sarah14 ,

This process can take up to six weeks if memory serves. There’s quite a few steps that take place in the background, but you’ll be notified anytime your attention/action is required, or when major steps have taken place.

You can ask the Support Team for progress updates at anytime.

OK great thank you for your time in replying  

Hey ​@Sarah14 

Blastoise has given some helpful advice here. I just wanted to add the following topics