Never mind, eventhough I topped up by £10 it didn’t work because of the 1p… f**king stupid mechanic to be fair.

Hi ​@Target ,

Just to check… Are you back on-supply now?

Morning ​@Target, 

As ​@Blastoise186 has said if you can let us know that you’re on supply and if you need any further assistance 

You can find our Pay as you Go topic hub above that has plenty of useful articles that can also help. 

​@Target seems to have overcome their problem, but if anyone else is searching this and has a Chamelion IHD try downloading the relevant manual on this page where it gives directions.

I can’t check this out as I’m not on prepayment, and I assume these options are only displayed if you are on prepay. This is pure guesswork, but I would assume other makes of IHD would have something similar.