I just got a new smart meter installed on the 30th December
this is a economy 10 smart meter to replace RTS meter The tariff we had before the new smart meter was essentially economy 10 but called simpler energy but came on various points through the 24 hour period to a total of 10 off peak hours.
now the meter has been changed, the meter and ihd3 knows it’s supposed to be an economy 10 meter and tariff. You can see on both when it changes to off peak times and these are in chunks through the 24 hr period as it should be for Scotland. But now the storage heaters (quantum) only switch on at midnight and charge till 7am on the peak rate. I’ve checked the heaters and it now tells me (420) mins available when it used to be (510) and it still should be. Does this seem like a engineer issue or a ovo meter/tariff configuration issue? We have a engineer booked but he did not arrive. I’m assuming this is festive period problem and he will appear in the new year. :)