My mother is currrently on Simpler Energy - Superdeal 01. We need to know if there are any cheap rate periods during the day as she wants to heat her immersion heater when she wakes up and sometimes in the afternoon.
Thanks
My mother is currrently on Simpler Energy - Superdeal 01. We need to know if there are any cheap rate periods during the day as she wants to heat her immersion heater when she wakes up and sometimes in the afternoon.
Thanks
Hi
I’m afraid Superdeal doesn’t offer any guarantee of cheap rates during the day - it’s mostly overnight. With that being said, it usually gives two hours of cheaper heating power during the afternoon for top-ups.
With that being said, please migrate your mother to Smart Meters ASAP. It is likely that Economy 7 or Economy 10 will be more appropriate and her current Meters WILL STOP WORKING from June 2025 onwards, which could leave her with no heating or hot water.
When you’re next with her, please call 0330 303 5063 and ask for Squad 70, or Live Chat via https://ovoenergy.com/help and they’ll set everything up for you.
The Priority Services Register might also be of interest: https://www.ovoenergy.com/register-for-priority-services
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