Same here, roundup only shows power up for the 8th. There was also a power down on the 4th and power ups on 5th and 6th, none of those are on our roundup.

I’m also missing results for 4/12, 5/12 and 6/12. Could ​@Ashley_OVO or someone find out why, please? 

Hey ​@Philray, ​@Belinda5 & ​@Firedog

I’ll ask the question and report back as soon as I can! It might be early next week as some of the team have been out of office 

Thanks

We try very hard to move our usage because we think it is the right thing to do to help our overloaded network. Our village suffers from a power grid that has not been upgraded for decades yet they are pushing EVs and house building. So, more people need to be convinced to spread their use of resources and the energy companies should offer better incentives. One solution would be to reduce the unit cost every night between 11pm and 6 pm.

Thanks ​@Chris_OVO

​@Philray 11pm - 6am is a great idea and I would think very do-able with the current technology, or just three or four hours a night would be something.

Yes, I used an electric heater in place of the gas boiler when needed on 5th, working at home. No idea how much energy I moved as my life is too full to faff about trying to calculate these things, but I must have powered up  but nothing registered for any of the days. (4-7am is pointless for me powering up as I don't have an electric car or delay function on my washing machine.)

I was told “no shifts were registered”.

As a very low user I can believe that I didn't make the power down on the 4th but I am good at shift usage into a flex period so I’m very surprised to have not achieved at least 1 of the events 5th, 6th or 8th. For me,  December is the hardest month to power move or flex, and I have to say I’m now not overly motivated to flex as missing 4 events in the 1st week means I am unlikely to get the £3 (50% of events reward) and the 34p I get for flexing isn't enough to make me really want to do it this month I’m afraid. 

Hi Philray

You suggested reduced rates at night time. With Economy 7 I get reduced rate electricity for 7 hours, currently 12.30am till 7.30 am. In the summer it is an hour later.

Hello Topsy

it doesn't look like OVO has a tariff for Economy 7. I guess they only support customers who were already on it!  

Actually, OVO does have E7 support - it’s just not advertised on the Quote & Switch tool. You’ll need to talk to the Support Team because it may not always be possible to migrate to E7.

I MUST warn you however, that Peak time electricity on E7 costs more than the standard rate so you’ll need to factor that in.

That depends on where, and how, you look. All OVO’s current tariffs are shown on the Our plans and prices page. Use the filters to prune the bewildering list of tariffs; to see Economy 7 plans, you’d have to select the multi-rate meter type.
  

That's fine if you have a multi-rate meter but a lower cost overnight rate for everyone would encourage power shift to off peak times

Back to the original question. Ovo have not rewarded me for power shift events for  2dec to 8 dec?

Hey ​@Philray, ​@Firedog & ​@Belinda5 

Ash came back with an update: 

“We'd like to apologise for the summaries that went out last week with missing events in, this was caused by the data being missing from the process that feeds into your emails. We've identified and sorted this, and will be sending out corrections as soon as possible”

You should receive an updated correction email shortly. Any questions please let me know and I can follow up! 

Thanks Chris

Thank you ​@Chris_OVO 

Not sure if this is the same thing but I've just had an email telling me that I didn't take part on 11th, 12th and 13th because my smart meter wasn't sending data. This is pretty unfair as I cannot control my smart meter and as far as we were concerned took part in the events. It also means I'm unlikely to hit the 50% participation mark through no fault of my own. Bit rubbish really…

I had same thing for the 11th, no data sent. Did you mean 14th, not 13th? I had 0kw on 14th which seemed strange because I know I waited to put the dishwasher on. Not much we can do about it though. 

Hey ​@Belinda5 & ​@Dubby 

Unfortunately if the smart meter doesn’t send the data then we have no way of seeing if you’ve been successful in the challenge.