I am having new smart prepayment meters installed in my ex-rental flat which is unoccupied and on the market after a flood. I was hoping to be able to top the meters up but because I live abroad, the app and online payment portal are region sensitive and won't work from here. As per the insurance conditions I have to turn off the gas and electric over the winter but I still have the standing charges to pay for. Any idea what I can do.
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Will the online option work for you?
No, it won't let me do that either. Looks like a phone call to OVO, though I am not hopeful.
No, it won't let me do that either. Looks like a phone call to OVO, though I am not hopeful.
You could try a DM on their social media channels. I’ve done that via what was Twitter in the past
I didn't think about that. Will try and see if I get anywhere. Thanks
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