Hello,
I have a Pay as You go smart meter and I can’t see my balance on the OVO top up app, I can only see it on the meter itself. Please help
Best answer by Blastoise186
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Userlevel 7
+1
- Plan Zero Hero
- 6400 replies
-
2 March 2024
- Answer
Hi
That’s kinda intentional. Only the meter itself and the IHD shows the real-time balance - OVO only receives a nightly snapshot so the app shouldn’t be relied on as your primary balance checker.
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