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There are a number of third party data sets now available gathering info from smart meters so I thought I’d give a few a go to see what they offer. As has been mentioned, the OVO info screens are useful but could be enhanced but what about the others. 

Loop Homes
Loop - a useful and quick series of data which are updated during each day keeping track quite efficiently. This offers not much more than that apart from a solar PV and battery storage simulator but always a go-to for quick info. For some reason, gas always lags electricity by half a day or so. Loop are also running a peak hours reduction trial at present (2022-2023)  

(example screens)

Loop does also have a solar PV and battery storage simulator which can give an idea of possible energy savings with these technologies. You can switch these on and off and also view a calculated kWh saving - however, if you already have solar panels or batteries you will get a false picture as the app doesn’t currently allow you to indicate this  

Hugo Energy

Hugo - a nice series of data screens but nothing for current day. It also has a budget tracking option to look across the year and project to year end. Good for a few different perspectives on the data. Generally always full and available the next morning 

An interesting data prospect (below) looking at a track of spend to projected budget 

 

Ivie Energy

Ivie App - a newer option but currently it struggles to get data. It tends to take a day plus several hours and so it is not currently that useful although when complete, the detail on each day, week or month looks good comparing to expected use. This also has struggled to get any previous data from when initiated and so there is not much to look at currently. Hopefully this will sort itself out and also link to the ivie bud for a more complete feed. 

There is a live feed from the IHD to the ivie app (when working)

This ticks a box for something I’ve been looking for for a while. I’m still exploring but also like other parts of the dashboard with energy insights and points to be gained by accepting and completing energy saving challenges 

 

There is also a link to SmartThings which has various other options to monitor home appliances, lighting, cameras, smart plugs and other connected devices Currently this looks useful to view high usage slots within a week and even day.

There’s also an hourly feed from the links with chameleon and ivie bud which scrolls through the hours giving an instantaneous reading and a more complete day’s view 


Bright / Hildebrand

Another app which also offers its own display (to purchase) and link to some useful current data. Although the front dashboard is active for the day, it is very text heavy which in my personal view is not as easy to read.

The rest of the information is very good, giving graphical representations of data daily, weekly and monthly and also available as hourly and half-hourly views. 
The most useful of these is a comparison view so that the user can judge their use from previous records


Update: not well documented but there are options on the Bright data screens to zoom in by pinching the screen on a mobile or tablet in the normal way which can help to look at specific time slots more closely. Also I have recently discovered that you can switch off a days data on the comparison screen by clicking on the key dates  - this is an extra useful feature when comparing days against each other like this 

A complete week in comparison view 

Reduced days in comparison view

Bright also have an IHD which I’ve just acquired. It looks like it gives a great deal of extra information, links to the Bright app and gives a graphic display of instantaneous use. It also feeds a minute feed to the Bright app graphics which I will report on shortly. 


Note : Using several of these at once appears to bring some sort of conflict in data acquisition but the whole area of gathering and displaying data is currently in its infancy therefore I would expect it to become a comprehensive offering in the next few years .. perhaps even integrated into the offering from your energy supplier.

I have been asking support for help over the last month to no avail, hence this posting, I’m fed up with the lack of enthusiasm to resolve the issue! 
they can see my meter readings but I can’t, I even had one handler ask for meter readings so they could put them on, how does that work seeing they already have the readings! 


Hi @Simon.p

 

I’m sorry to hear you’re having issues with your readings. I would echo what @Firedog has said and advised speaking directly with our Support Team. As we don’t have access to accounts it’s hard for us to know what is directly causing this. 

 

If you don’t feel that the issues have been resolved to your satisfaction we also have a complaints process you can follow. You can find our Complaint Handling Statement here, https://bit.ly/3DcsZdj, along with more information on our complaints process here: https://www.ovoenergy.com/feedback.


I used Hugo but it's worth noting that the day data shows kW used in a half hour period. If you want to see the rate of use (i.e. kWh) then you need to double this. To see what I mean take the total energy used in a day and divide by 24 hrs. You'll see that the result is twice the average shown on the graph for that day.

KW per half hour is a funny measure to chart.

Also if you want to analyse energy use for a specific period  (e.g. a cold spell in February) you have to scroll back day by day.

Hugo Pro, now available for a small subscription, has more functionality but you need to have several “green” systems (e.g. ASHP, PV, battery, EV) or several properties, or want to download for analysis, to make it worth subscribing.

Otherwise good for storing and accessing data plus viewing use on regular basis.


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